Experience Hassle-Free Returns and Exchanges for Your Sock Purchases Today!
✓ Enjoy a seamless return process with no stress involved.
✓ Shop confidently knowing you can easily exchange your socks.
Understanding Our Return Policy for Your Peace of Mind
At Sockist, we prioritize customer satisfaction and offer a straightforward return policy. If you’re not completely satisfied with your purchase, you can initiate a return within 14 days of receiving your order.
Our return process is designed to be hassle-free. Simply contact our customer service team to obtain a return authorization. Once approved, you can send back the unworn socks in their original packaging. We will process your return and issue a refund or exchange as per your request, ensuring a smooth experience.
We understand that sometimes items may not meet your expectations. That’s why we offer exchanges for different sizes or styles within 14 days of purchase. To initiate an exchange, please reach out to our support team, and they will guide you through the process. Remember, the socks must be in their original condition to qualify for an exchange, allowing you to find the perfect fit without any hassle.
For any questions regarding our return policy or the exchange process, feel free to contact our customer support. We are here to assist you and ensure that your shopping experience with Sockist is enjoyable and satisfactory.
Frequently Asked Questions
What is your return policy for socks?
At Sockist, we offer a hassle-free return policy. You can return any unworn and unwashed socks within 14 days of purchase for a full refund or exchange, ensuring you are completely satisfied with your purchase.
How do I initiate a sock return?
To initiate a return, simply visit our returns page and fill out the return form. Once submitted, you will receive a return shipping label via email. Pack your socks securely and drop them off at the nearest shipping location. We’ll process your return as soon as we receive the items back.
Can I exchange my socks for a different size?
Yes, exchanges for different sizes are allowed.
What if my socks are defective?
If you receive defective socks, please contact our customer service within 14 days of delivery. We will arrange for a replacement or refund, depending on your preference, ensuring you receive quality products.
How long does it take to process a return?
Returns are typically processed within 5-7 business days after we receive your returned socks. Once processed, you will receive a confirmation email regarding your refund or exchange. Please allow additional time for your bank to reflect the transaction.